Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect information that you provide directly to us, including:

  • Email addresses when you subscribe to our newsletter
  • Donation information including name, email, and payment details (processed securely through Stripe/PayPal)
  • Contact information when you reach out via our contact form
  • Volunteer information if you apply to volunteer with us

How We Use Your Information

We use the information we collect to:

  • Send you monthly updates about our work in Kieni West, Nyeri County
  • Process donations and send receipts
  • Respond to your inquiries and requests
  • Coordinate volunteer activities
  • Improve our website and services

Data Storage and Security

We take the security of your information seriously:

  • All donations are processed on secure, PCI-compliant payment pages
  • We never store your credit card information
  • Your email and personal information are stored securely and only accessed by authorized personnel
  • We use industry-standard encryption to protect data in transit

How Long We Keep Your Data

We retain your information for as long as necessary to:

  • Provide you with services (newsletter, donation receipts)
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email.

We Never Sell Your Data

Reach-An-Elder does not sell, trade, or rent your personal information to third parties. We may share information only with trusted service providers who assist us in operating our website and conducting our programs, and only to the extent necessary for them to perform their services.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Unsubscribe from our communications at any time

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: reachanelder@gmail.com
Location: Kieni West, Nyeri County, Kenya

Last updated: December 2024